Training & help

Get your route running

Most pros are logging their first stop within 15 minutes. Start with the quick start, then keep this page for reference.

Quick start

  1. Open RouteBlue on your phone and tap Add to Home Screen so it opens like an app.
  2. Add your business name and your Google review link under Settings. The link shows on every homeowner report.
  3. Add your first pool with its gallons, surface and sanitizer.
  4. Put it on a route day and drag the stops into the order you drive.
  5. At the pool, tap the stop, enter readings, follow the dose, check off the work and tap Finish stop & share report.

Adding pools

Each service location holds the address, gate code, access notes and one or more bodies of water. A pool and spa at the same house count as one location toward the free limit of 10.

  • Gallons drive every dose. If you don't know them, use the volume calculator with length, width and average depth.
  • Surface (plaster, vinyl, fiberglass) adjusts the calcium target.
  • Sanitizer (chlorine or salt) changes the CYA and salt targets.
  • Warnings like a gate code or dog show as a banner when you open the stop.

Moving from a spreadsheet or another app? Export a CSV there and import it under Customers → Import.

Running your route

Today's stops open in route order. Tap the address to start navigation in your maps app. Poolside mode shows large number pads and last visit's readings next to each field.

  • No signal? Keep working. Visits save on the phone and sync later.
  • Expecting a dead zone all day? Print the route sheet the night before.
  • Skipping a stop for rain or a locked gate? Mark it skipped with a reason so the history stays complete.

Chemistry targets

RouteBlue flags readings outside these ranges and doses toward the middle of them. You can change the targets for any pool.

ReadingTarget rangeNotes
Free chlorine1–4 ppmRaise with CYA; higher CYA needs higher FC
pH7.2–7.87.4–7.6 is ideal
Total alkalinity80–120 ppm
CYA, chlorine pools30–50 ppm
CYA, salt pools60–90 ppmProtects chlorine made by the cell
Calcium hardness200–400 ppmVaries by surface
Salt2,700–3,400 ppmCheck your cell maker's range
LSI0.0 to +0.3Calculated from the readings above

Doses are estimates from your readings, the pool's gallons and the chemical strength you set. Always verify with your test kit and follow the product label.

Homeowner reports

When you finish a stop, tap Share. Your phone's share sheet opens so you can send the report link by text or email from your own number. The homeowner doesn't need an app or a login.

  • The report shows readings, chemicals added, the checklist and photos.
  • Your Google review button appears on every report once you add the link in Settings.
  • To stop sharing a report, open the visit and tap Turn off link.

Adding a tech

The Solo license includes one tech login. The Crew upgrade adds three more.

  1. Go to Settings → Team and tap Invite tech.
  2. Send the invite from your phone. The tech signs in with their own email.
  3. Assign route days to the tech. They see only their assigned stops and the logging screens.

Customers, settings and export stay with the owner login.

Export and backup

Go to Settings → Export to download every customer, visit and reading as CSV, with your photos in a zip. Export works on every plan, including Free.

Getting help

Tap the chat button in the corner of any page to send us a question, a problem or an idea. Leave your email if you want a reply.